faq

Everything you're wondering about

The questions I get asked most — about the appointment, looking after your lashes, and how booking works. Still unsure? Message me.

Before your appointment

Come with clean, dry lashes and no eye makeup, and skip the caffeine beforehand. The door locks automatically, so text me when you arrive and I'll let you in.
Only if you've had a reaction to adhesive before, or you're prone to sensitivity around the eyes and want to be sure.
For regular fills, yes — book the foreign fill add-on so there's time to assess the work first. Not for mini fills. If the existing set isn't in good condition, I'll suggest a removal and a fresh start.
Please do. Some looks depend on the natural lashes underneath, so I might adapt it — and I'll show you what will work on your eyes.

No. Your eyes stay closed the whole time. Most people find it relaxing enough to fall asleep.
A new set takes anywhere from 2 to 3 hours, depending on the style. Fills are shorter.
Please do — most clients fall asleep, and it's the best way to get a beautiful set. A quick chat at the start is always welcome.

Not when they're applied properly and looked after. I choose every set around what your natural lashes can hold, and I'll go through aftercare with you at your appointment.
Wash them daily with a lash shampoo, avoid oil-based products around your eyes, and don't pick. I'll walk you through the rest at your appointment.
Each extension lasts as long as the natural lash it's attached to. They can last up to 6 weeks, but that doesn't mean you should wait that long — fills are recommended every 2 to 2.5 weeks, and anything past 3 weeks is a new set.
No — and you won't need to. That's the whole point of extensions.
Book a professional removal. Never pull them off yourself.

It secures the appointment. Lash appointments are long, and a same-day cancellation means those hours can't be filled. The card isn't charged unless the cancellation policy applies.
48 hours' notice, no charge. Less than 48 hours or same day, a cancellation fee applies, and no-shows are charged the full amount. Running late? Always let me know — communication is key.
Yes. Message me on Instagram and I'll set one up for you.
Lash lifts are returning this fall — stay tuned on Instagram for the date.

Still unsure? Book a free 10-minute consultation with your first appointment.